TEMPORARY DAS CONSTRUCTION MANAGER01/2014 – 05/2014

Responsibilities:

Manage all aspects of construction of DAS projects including on-site management including coordination of installation subcontractors, OEM installers and customer representatives. Ensured all assigned projects are completed according to mutually agreed upon timeline and budget. Ensured all work is conducted in accordance with company policies and procedures.

Keywords:  Implementation and integration, coax PIM testing, fiber fusion, Corning fiber, floor plans, head-end, splitters and antenna equipment, just-in-time equipment delivery,

CHC Consulting (at AT&T Lightwave Group)  - Alhambra, CA

OSP ENGINEERING PROJECT MANAGER 03/2013 – 08/2013

Responsibilities:

Contracted by AT&T to project manage the delivery of multiple, concurrent outside plant work assignments for the Los Angeles market.  These assignments required a solid understanding of outside plant circuit design, transmission and distribution procedures, cable placement and splicing practices and cable protection.  Interpreted data based on design intent by applying engineering design standards to underground and aerial pole line cable plant.  Resolved anticipated construction problems through drawings.  Executed work orders for outside plant facilities while meeting quality, time and budget constraints.  Responsible for coordinating work with CAD design engineers, substructure engineers, network planners and quality control department for delivering fiber and copper facilities.  Validated field audits of existing outside plant activities.  Worked with designers and drafters to devise optimal infrastructure solutions.

Keywords: right of way (ROW), easements, ground beds, poles, traffic control plans, trenching, conduits, on-demand purchase orders, job assignments, work order escalations, Thomas Guide.

Avion Systems (at AT&T Antenna Systems Group (ASG)) – Cerritos, CA

TELECOM PROJECT MANAGER02/2011 – 04/2012

Responsibilities:

Contracted by AT&T to manage the delivery of 3G (UMTS) and 4G (LTE) distributed antenna systems (DAS) for the Los Angeles market.

·   Serve as the single point of contact to oversee the implementation and integration of iDAS projects. 

·   Push the resolution of roadblock issues in the following project stages:

o   Contract negotiation

o   Pre-construction

o   Construction and Engineering

o   RF Engineering

o   On air activation

Provide weekly project status reports and performance data to C- and director level management and stakeholders via QuickBase, Excel and Power Point.  Develop and present status reports on project timelines, issues, jeopardy’s, etc. 

Identify hooks into external and internal organizations to define project scope, develop project schedules, coordinate critical path dependencies, manage and track project expenditures, track and drive issues and jeopardy’s to resolution. 

Monitor status of individual subcomponents to develop and communicate single view of project. 

Establish sub-team hierarchy as required to coordinate and close issues.  Use project management tools to ensure project is delivered as planned. 

Managed new site builds (NSB) with LTE equipment 

Managed site upgrades including swapping out UMTS transport equipment for LTE

Keywords: Implementation and integration, PIM, fiber fusion, Corning fiber, floor plans, head-end, splitters and antenna equipment, just-in-time equipment delivery, Ericsson, Ethernet deployment, CASPR, Quick Base (a project management milestone / provisioning tool

used by AT&T - which is similar to Granite.

Good People (at Camp Pendleton Marine Corps Base)  San Diego, CA

TELECOM CONSTRUCTION PROJECT MANAGER07/2009 – 06/2010

Responsibilities:

Contracted to Camp Pendleton Marine Corps Base to manage the delivery of multiple fiber and copper OSP/ISP telecommunication /engineering projects:

·   Served as single-point of contact: established, maintaining and managing expectations of customer, sub-contractor and joint venture partner within federally mandated ISP/OSP (underground) guidelines.   

o   Resolved issues, managed resources, interfaced with client representatives.

o   Managed internal customer relationships, set up business processes and procured network equipment.

o   Managed budget discussions and roll-out plans.

o   Provided project status reports and performance data to management and stakeholders via MS Project.

o   Validated engineering documentation and implemented new switches, collocations, transport facilities and related equipment.

o   Supplemental projects:

§   Performed audit of base-wide WAN and LAN networks.

§   Installed Ethernet 100/1000 switch and subordinate 10/100 switches using single mode and multimode fiber optics.

§   Replaced old class 5 telephone poles with new class 4s across the base using GIS database.

§   Installed trial DAS.

§   Created project milestones for Cisco VOIP system installations.

Tools: Peoplesoft, MS Suite including MS Project and Visio.

Keywords: planner, service delivery, contractor management, OSP/ISP base wide audit, Henkels & McCoy construction contractor, OSP fiber optics cables (single and multimode), copper, trenching, manhole / vault, splice case, TIA/EIA 568, ISP Cat 3, Cat 5E, Cat 6, telecommunications equipment room, hardware installation, WAN and LAN ISP IDF and MDF wiring closet, cross connects, patch panel, SCADA, WLAN, Ethernet switch, IEEE 802.3, wireless access point, microcell, 802.11g, 802.11n, UPS, NIC, DOD secret clearance.

Harris Corporation  - Melbourne, FL

WESTERN REGIONAL OPERATIONS MANAGER              03/2008 – 10/2008

Responsibilities:

·   Managed WAN telecommunications maintenance and installations to meet or exceeded SLAs.

o   Managed 59 field personnel located throughout the western United States.

o   Developed policies and procedures for installing, troubleshooting and maintaining equipment.

·   Worked with members of FAA and Harris IS staff to ensure telecommunications solutions met client's needs.   

·   Traveled the western U.S. to FAA field offices for SLA reviews.

·   Oversaw vehicle use, test gear distribution, and training. 

·   Wrote performance reviews and performed oversight on timesheets. 

·   Kept the program operation within pre-established budget

·   Provided staff to FEMA call centers during national disasters.

Tools: Peoplesoft, MS Suite including MS Project and Visio

Keywords: Field personnel management, project management, service delivery, circuit and VOIP maintenance, installation / implementation, trouble tickets, dispatch, mean time to repair (MTTR), expense control, DOD secret clearance.

PCS Telcom  - West Los Angeles, CA
TELECOM PROJECT MANAGER 04/2007 – 03/2008

·   Managed delivery of VOIP rollouts to jails and prisons across the country

o   Researched, planned, designed, implementations.

o   Attended Request for Proposal (RFP) meetings, collaborating with sales team to determine feasibility of providing and servicing the system as mandated by the RFP.

o   Supervised technicians during on-site preparation and installation.

§   Implementation of Cisco routers, proprietary VOIP system/phones, ISP and telco circuits.

§   Ensured VOIP projects were completed on time, within budget and to specification.

Tools: MS Project, Excel, PowerPoint, Explorer, VISIO.

Keywords: VOIP, RFP, RFI, RFQ, contractual agreements, service delivery, work breakdown structure, (WBS), procurement, bill of materials (BOM).

Vinjay Communications (at Cricket Communications) – San Diego, CA

WIRELESS PROJECT MANAGER03/2006 – 01/2007

Contracted to Cricket Communications to implement and integrate new Nortel CDMA wireless switch network to bring up 323 wireless Base Transceiver Station (BTS) sites:

·   Researched, designed, ordered, tested and implemented telco OC-12, DS3, DS1 to support new network build. 

·   Set up standard operations procedures (SOP) for the network operations team to troubleshoot, escalate and resolve network trouble and performance issues.

·   Worked with RF engineering to ensure the best possible network performance.

·   Installed Gigabit Ethernet switch to AT&T fiber ring and maintained port assignments.

Tools: Implementation and integration, MS Project, Excel, Visio, MS Word, MS Outlook, Alcatel digital cross connect system, network switches, Unix command line interface (CLI).

Cox Communications  - San Diego, CA

TELECOM PROJECT MANAGER08/2005 – 03/2006

Contracted to San Diego Cox Business Systems and reported directly to the Vice President of Sales: 

·   Specifically hired to develop and document standards for improving service delivery processes by extensively modifying the order tracking / provisioning system (strongly similar to AT&T’s Granite) by working with client’s SMEs.

·   Improved technical delivery processes specifically for multiple dwelling units (MDUs) and single family units (SFUs).

·   Generated established weekly progress for executive-level management.

Tools: Metasolv, service delivery, MDU, SFU, MS suite including MS Project and MS Visio.

Airespring  - Van Nuys, CA

TELECOM PROJECT MANAGER08/2004 – 08/2005

·   Reported directly to the Vice President of Operations to produce 308% company growth in ten months.

·   Managed WAN delivery service team (sales engineers, order trackers, and network implementation engineers, billing specialists, and trouble ticket administrators) in selling QWEST and Global Crossing T1 and DS3 voice, data, and internet circuits.

·   Developed, documented, and communicated standards to improve delivery and maintenance processes. 

·   Performed customer network oversight by troubleshooting and resolving complex network problems to ensure minimal disruption of customers’ critical applications. 

·   Coordinated network implementation and team interactions with customers and vendors for installation and repair of routers, switches, PBX, predictive dialers and other associated equipment hardware and software. 

·   Performed customer-facing client service manager role.

·   Generated established periodic reports for upper management and customer base.

·   Project managed software programmers and vendors in revamping a billing system using Application Program Interface (API) and entity relationships (ER).

Tools: MS Suite including MS Project and MS Visio.

Keywords: Network design, service delivery, circuit provisioning, help desk, billing dispute resolution, business startup processes.

Verizon Wireless – West Valley, UT